Delivery & Shipping

Delivery & Shipping:

At Tea & Teapot Store, we are committed to ensuring that your orders are delivered to you in a timely and efficient manner, while maintaining the utmost care and attention to detail. Our Delivery & Shipping policy is designed to provide you with a seamless shopping experience:

1. Order Processing:

   • Orders are typically processed and dispatched within 1-3 business days from the date of purchase, excluding weekends and holidays.
   • You will receive a confirmation email with tracking information once your order has been dispatched.

2. Shipping Methods:

   • We offer a variety of shipping options to accommodate your needs, including standard and expedited shipping.
   • Shipping rates and delivery times may vary depending on your location and the shipping method selected during checkout.

3. Shipping Destinations:

   • We ship to select countries worldwide. Please refer to our shipping information page or contact our customer service team for details on international shipping options and rates.

4. Shipping Fees:

   • Shipping fees are calculated based on the weight of your order, destination, and selected shipping method.
   • Free shipping may be available for orders that meet specific criteria, such as minimum purchase amount or promotional offers. Please check our website for current free shipping promotions.

5. Delivery Times:

   • Delivery times vary depending on your location and the shipping method selected.
   • Estimated delivery times will be provided during checkout and in your order confirmation email.
   • Please note that unforeseen circumstances, such as customs delays or extreme weather conditions, may affect delivery times and are beyond our control.
   • Normally the package will arrive from 10 to 40 days, if the customers don't receive the package in 60 days, then we will make the refund.

6. Tracking Your Order:

   • Once your order has been dispatched, you will receive a tracking number via email, allowing you to monitor the progress of your delivery.
   • If you have any questions or concerns about the status of your order, please contact our customer service team, and we will be happy to assist you.

7. Shipping Updates and Notifications:

   • We will keep you informed every step of the way, from order confirmation to delivery. You will receive notifications regarding the status of your order, including tracking updates and delivery notifications.

8. Packaging:

   • We take great care in packaging your items to ensure they arrive safely and in pristine condition.
   • Fragile items such as teaware are securely packaged to prevent damage during transit.

At Tea & Teapot Store, we prioritize the safe and timely delivery of your orders. If you have any questions or special requests regarding delivery and shipping, please don't hesitate to contact our customer service team. Thank you for choosing Tea & Teapot Store for all your tea and teaware needs.